S. Piryaei; N. Arshadi; A. Neisi
Abstract
The purpose of this study was to investigate the effect of organizational justice on job performance, organizational commitment and turnover intention, considering the mediating role of system trust and interpersonal trust. The participants were 340 employees of National Iranian South Oil Company (NISOC), ...
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The purpose of this study was to investigate the effect of organizational justice on job performance, organizational commitment and turnover intention, considering the mediating role of system trust and interpersonal trust. The participants were 340 employees of National Iranian South Oil Company (NISOC), Ahvaz region, who were selected by stratified random sampling method. The instruments included organizational justice, trust in organization, trust in top management, trust in supervisor, trust in coworker, job performance, organizational commitment and turnover intention questionnaires. Fitness of the proposed model was examined through Structural Equation Modeling (SEM), using SPSS-18 and AMOS-18 software packages. The indirect effects were tested using the bootstrap procedure. Findings indicated that the proposed model fit the data. Better fit and more meaningful results obtained by omitting 7 non- significant paths (distributional, procedural and interactional justice→ job performance, interactional justice → organizational commitment and turnover intention; and interpersonal trust → organizational commitment and turnover intention) and using AMOS modification indices. Results related to indirect effects showed that except 4 indirect paths (procedural justice → organizational commitment through interpersonal trust, interactional justice → organizational commitment through interpersonal trust, procedural justice → turnover intention through interpersonal trust, and interactional justice→ turnover intention through interpersonal trust), the rest were significant.